Frequently Asked Questions
Here you will find quick answers.
How long are your shipping times?
- Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
- Estimated Delivery Time After Processing is Finished: 3-8 business days.
- Total delivery time: 4-11 business days.
- Weekend Orders: Orders placed on weekends are processed the next business day.
How can I return my order?
To initiate a return, contact our customer service at lourgoshop@gmail.com or by filling out the form on our Contact Us page with your order number and a detailed reason for the return. After reviewing your request, we will provide detailed instructions and a return label.
Are there any shipping costs?
No! With us you enjoy free shipping on all orders in every US state, with no minimum order value!