Get in touch with hellobella

Purpose of Contact

Our customer service team is ready to help with:

  • Order questions (tracking, status, changes)
  • Detailed product information and personalized recommendations
  • Handling and resolving complaints and feedback
  • Advice on returns and exchanges


Preferred methods of Contact

Urgent Matters: Call us at Phone Number: +13323318600 for prompt assistance.

Order Questions and Feedback: Please email info@hellobella.co.uk .

We aim to respond within 24/48 hours.

Our customer service is open for you at the following times

Mon-Fri: 08:00 to 17:00 (London - GMT)

Saturday and Sunday: Closed (London - GMT)

Always include your order number for faster and better response, numbers always start with #hellobella

Customer satisfaction thanks to 30-day return policy

Returns? No problem! Just send us an email at lourgoshop@gmail.com or by using our Contact Us page and we will be happy to help you!

Free shipping on all orders

Because shipping costs are simply annoying, you can enjoy free shipping on all orders within the United Kingdom. No hidden costs!

Always up to date

We are always on the lookout for new trends and products. This means you always stay up to date and will quickly find trends on Lourgo.